Travel Assistance

Available for Full-Time and Part-Time Krispy Kremers

Peace of mind is important when you’re far from home. Voya Travel Assistance, provided by International Medical Group, Inc. (IMG), offers enhanced security for your leisure and business trips of 180 days or less when you’re traveling 100 miles or more from your primary residency or in another country.

No matter where you are in the world or what time of day you need help, you and your dependents can connect with the Voya Travel Assistance customer service center by calling 317-659-5841 or emailing You can also visit the IMG website (requires registration) or use the IMG app, which you can download through the App Store or Google Play.

View the Voya Travel Assistance flyer to learn more about Voya Travel Assistance and access the handy wallet card.

Here are the types of travel services Voya can assist you with:

Emergency Medical Transport Services

  • Dispatch of a physician
  • Emergency medical evacuation
  • Medical repatriation
  • Return of dependent children
  • Return of travel companion
  • Vehicle return services
  • Visit of a family member or friend
  • Repatriation of remains

Medical Assistance Services

  • Convalescence arrangements
  • Outpatient and inpatient care
  • Interpretation services
  • Medical monitoring
  • Medical and dental referrals
  • Prescription transfer and shipping
  • Replacement of medical devices

Travel Assistance Services

  • Emergency cash transfer
  • Consulate and embassy location
  • ID theft assistance
  • Legal referrals
  • Lost luggage and/or document assistance
  • Pet housing and return
  • Pre-trip informational services
  • Urgent message relay

Security Assistance Services

  • Emergency political evacuation/repatriation
  • Location intelligence app
  • Natural disaster evacuation