Contact Information for Your Benefit Plans

Got questions? Here’s a list of our benefit partners’ websites and phone numbers so you can get your answers quickly.

Employee Assistance Plan (EAP)

For help with stress, addiction, locating child and elder care, and much more.

GuidanceResources
(Company Web ID: COM589)
800-272-7255

Medical and Prescription Drug

For questions about your medical plan benefits, prescription drug benefits or to locate a provider.

CIGNA
800-244-6224

To submit a claim, request an ID card, or print forms for the Mini plan.

Symetra
800-497-3699

Benefits Questions

For most general benefit questions, please contact the Krispy Kreme Benefits Center at 855-730-8654.

401(k) Plan

For questions about your 401(k), to make changes to your contributions or to check your account balance.

Fidelity
800-835-5097

Telemedicine

ReviveHealth
888-220-6650
customercare@revive.health

If you’re enrolled in a Cigna PPO plan, visit MDLIVE to schedule a virtual visit.

MDLIVE
888-726-3171

If you’re enrolled in the Mini plan, visit MeMD.net to meet with a provider virtually.

MeMD.net

Dental

For questions about your dental plan or to find a dentist near you.

Ameritas
800-487-5553

Vision

For questions about  your vision plan or to find a provider near you.

EyeMed
866-939-3633

FSAs, HSAs, and Commuter and Transportation Benefit

For information about your health care or dependent care Flexible Spending Accounts (FSAs) your Health Savings Account (HSA) or Commuter and Transportation Benefit information.

Flores
800-532-3327

Time Off

To apply for Compassion Leave, Parental Leave, Military Leave, Maternity Leave, Bonding Leave, Adoption (Foster Care), Jury Duty or Family Medical Leave.

Broadspire
877-814-1580
You will need to provide your social security number and date of birth for verification.

Life and Accident Insurance

For information about life insurance and accident insurance.

Voya
888-238-4840

Disability Insurance

For information about disability insurance.

Broadspire
877-814-1580
(Salaried short-term disability)

Voya
888-238-4840
(Salaried long-term disability, hourly short-term disability, hourly long-term disability)

Critical Illness, Hospital Indemnity, and Group Accident

For information about group critical illness, hospital indemnity, or group accident insurance.

Voya
888-238-4840

Funeral Planning

For assistance planning a funeral

800-913-8318
Everest Funeral

  • Enter email address and employer’s name
  • Create a password
  • Access “planning tools”

Travel Assistance

317-659-5841
My IMG
Registration referral code:  VOYATRAVEL

Pet Insurance

For questions about your pet insurance coverage and for pet owner resources and information.

PetPartners
866-774-1113

PerkSpot

For exclusive discounts from your favorite brands on thousands of products.

PerkSpot
866-606-6057